SAFE SCHOOL HELPLINE
If you see something, say something! The Safe School Helpline is a convenient, confidential way for anyone to report information about situations that might affect safety at our school. You can call the number any time of the day or night to report concerns about unsafe or potentially disruptive activities or situations including drug or alcohol abuse, weapons, harassment, bullying or threats. All calls are completely confidential. To learn more about the services offered through the Safe School Helpline view the flyers in our school safety folder.
- 800-418-6423 (800-4-1-VOICE ext. 359)
- TEXT: 66746, then type TIPS
- Download the free app (Search Safe School Helpline)
SAFE SCHOOL HELPLINE FAQ
How do we know it is anonymous?
We have contracted this service through Security Voice, an independent company with no other ties to our school.
How does it work?
A toll-free number has been assigned for our school district. When you dial this number from your touch-tone phone, you will be advised how to leave your information. You may exclude your name or other facts that could identify you. Then, record your message.
What type of information should be recorded?
Please report any facts, remarks, or actions that could jeopardize the safety of our children, staff, or schools. Examples of threatening situations include:
-Violence-Theft-Thoughts of Suicide
What happens next?
Security Voice will send a typed copy of your message to the school. The school will then investigate the report, and determine how best to act on it.
When and where can I call?
You may call toll-free anytime, day or night, from a home or cell phone. Take care that your call is not overheard.
Can I text or use the internet for reporting?
Yes. To text, enter 66746, then type TIPS. To use the web, login at www.safeschoolhelpline.com and make your report. Your phone number and email address will not be shared with your school.
Who can call this number?
Can this help troubled students too?
Yes. If you see a student who is troubled, or overhear remarks like “I can’t go on,” please call or encourage the student to call the helpline. The call will be routed to a Counseling and Crisis Center that provides a 24-hour crisis intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss. Callers need only press “3” when prompted.
Can I change my message later? How will you know who is calling?
Yes. When you leave a message you are given a case number that is yours alone. Enter that same case number when updating your message or answering additional questions.
How will I know if any action has been taken?
After three school days, call the toll-free number and enter your case number when prompted. A recording will let you know your message was heard and may ask you for more information Your answers will be transcribed and sent to the school administration for further investigation. Administrative actions may sometimes be confidential, but your call is always important.
Is a Mobile App available?
Yes. A free mobile app is available for Apple and Android phones at the Apple Store and Google Play.
Can I send photos or videos?
Yes. You may email photos and videos to firstname.lastname@example.org. Please reference your case number when sending. This email address is for photos and videos only.